The Stupid, It Burns
One of the minor annoyances about working here is that it's easy for your account to get locked out because the computer thinks you've tried a wrong password too many times. I got locked out today because my net connection went flaky and I tried to look at an email; this made Outlook prompt me for my password, and even though I cancelled out of the window it counted as a bad password attempt.
I called the help desk and left a message, but I think they were out at lunch, so when a member of the tech department went past me (leaving my boss's office) I flagged him down and asked if he could unlock my account for me. He said sure, I wrote down my userID for him, all was well; I went back to my desk to wait.
Forty-five minutes later, no phone call, so I decided to try logging in to see if he'd done it and just forgotten to notify me. I got logged in successfully and opened Outlook, and discovered that he had notified me--by email. The internal office email that you can't even get into from someone else's computer, much less someone else's login.
I was locked out and couldn't get to my email, so he sent me an email to tell me I wasn't locked out anymore. And people wonder why government is inefficient.